Shipping Policy

Thank you for shopping with Hofars. We are excited to provide you with an enjoyable and hassle-free shopping experience for all your camping and outdoor needs. This Shipping Policy outlines the details of our shipping practices, including delivery options, processing times, and related information.

  1. Shipping Locations: We currently offer free shipping to customers from worldwide.

  2. Order Processing Time: Once your order is successfully placed and payment is verified, our team will begin processing it within 2 – 3 business days. Please note that processing times may vary during peak seasons and holidays.

  3. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package’s journey. You can also log in to your account on our website to check the status of your order and track its progress.

  4. Multiple Shipments: In some cases, your order may be fulfilled from multiple warehouses or suppliers to ensure timely delivery. If your order is shipped in multiple shipments, you will receive separate tracking numbers for each package.

  5. Delayed or Lost Shipments: While we make every effort to ensure timely deliveries, unforeseen circumstances such as extreme weather or logistical issues may cause delays. If your order is significantly delayed or lost, please contact our customer support team, and we will work diligently to resolve the issue.

  6. Address Accuracy: Please ensure that the shipping address you provide during checkout is accurate and complete to avoid any delivery issues. We will not be held responsible for delays or non-delivery due to incorrect shipping information provided by the customer.

If you have any questions or require further assistance regarding our shipping policy, please feel free to contact our customer support team at [email protected]. We value your satisfaction and are committed to making your shopping experience at Hofars as smooth and enjoyable as possible.

Thank you for choosing us for your camping and outdoor gear needs. Happy camping!